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AncoraThemes (website url address: https:\/\/ancorathemes.com<\/a>) appreciates your business and trust<\/span>. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.<\/span>[\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690597112{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””] We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU\/US \u201cPrivacy Shield\u201d, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: <\/span>Hetzner Data Privacy Policy<\/span><\/a>.<\/span><\/p>\n If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.<\/span><\/p>\n To receive product support, you have to have one or more Envato\/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.<\/span><\/p>\n If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU\/US \u201cPrivacy Shield\u201d and you can see their privacy policy here: <\/span>Ticksy Privacy Policy<\/span><\/a>.<\/span><\/p>\n When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.<\/span><\/p>\n Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU\/US \u201cPrivacy Shield\u201d policy and you can find more information about this here: <\/span>Zoho Privacy Policy<\/span><\/a>.<\/span><\/p>\n These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.<\/span><\/p>\n We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: <\/span>Google Analytics Opt-out<\/span><\/a>.<\/span><\/p>\n We use your personal information in the following cases:<\/strong><\/p>\n [\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690601612{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””] Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.<\/span><\/p>\n These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:<\/span><\/p>\n The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: <\/span>Facebook Privacy Policy <\/span><\/a>.<\/span><\/p>\n We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: <\/span>Twitter Privacy Policy <\/span><\/a>.<\/span><\/p>\n We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: <\/span>YouTube Privacy Policy<\/span><\/a>.<\/span>[\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690606563{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””] This site uses cookies \u2013 small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.<\/span><\/p>\n [\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””] If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.<\/span><\/p>\n If you are a client with a registered account, your personal information can be accessed by:<\/span><\/p>\n [\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””] We don\u2019t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:<\/span><\/p>\n For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: <\/span>Envato Privacy Policy<\/span><\/a>.<\/span><\/p>\n2. DATA COLLECTED<\/h5>\n
DATA STORAGE LOCATION<\/span><\/h6>\n
REGISTRATION DATA<\/span><\/h6>\n
PURCHASE DATA<\/span><\/h6>\n
SUPPORT DATA<\/span><\/h6>\n
COMMENTS<\/span><\/h6>\n
CONTACT FORM<\/span><\/h6>\n
GOOGLE ANALYTICS<\/span><\/h6>\n
CASES FOR USING THE PERSONAL DATA<\/span><\/h6>\n
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3. EMBEDDED CONTENT<\/h5>\n
FACEBOOK<\/span><\/h6>\n
TWITTER<\/span><\/h6>\n
YOUTUBE<\/span><\/h6>\n
4. COOKIES<\/h5>\n
NECESSARY COOKIES (ALL SITE VISITORS)<\/span><\/h6>\n
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NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)<\/span><\/h6>\n
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5. WHO HAS ACCESS TO YOUR DATA<\/h5>\n
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6. THIRD PARTY ACCESS TO YOUR DATA<\/h5>\n
ENVATO PTY LTD<\/span><\/h6>\n
TICKSY<\/span><\/h6>\n